Getting Started with Xoom Money Transfers
Xoom, a PayPal service, makes it straightforward to send money internationally to friends and family. Whether you're sending funds to the Philippines, Mexico, India, or dozens of other countries, the process follows a simple set of steps. This guide walks you through everything from account setup to completing your first transfer.
Step 1: Create or Log In to Your Xoom Account
Before sending money, you'll need a verified Xoom account. Here's how to get started:
- Visit xoom.com or download the Xoom app (available on iOS and Android).
- Click "Sign Up" if you're new, or "Log In" if you already have an account.
- If you have a PayPal account, you can use those credentials to sign in directly.
- Complete identity verification — you'll need to provide your name, address, date of birth, and a government-issued ID.
Step 2: Choose Your Recipient Country and Delivery Method
Xoom offers several delivery options depending on the destination country. Common options include:
- Bank deposit: Money is sent directly to your recipient's bank account.
- Cash pickup: Recipient collects cash at a local partner location.
- Home delivery: Available in select countries — cash is delivered to the recipient's door.
- Mobile wallet: Funds are sent to a mobile money account (where available).
Step 3: Enter Recipient Details
You'll need accurate information about the person receiving the money. For a bank deposit, this typically includes:
- Full legal name (as it appears on their bank account)
- Bank name and branch
- Account number and routing/SWIFT/IBAN code
- Recipient's address and phone number
For cash pickup, you'll only need the recipient's full name and phone number. Double-check all details before confirming — errors can cause delays or failed transfers.
Step 4: Enter the Amount and Review Fees
Enter how much you'd like to send. Xoom will display:
- The transfer fee (varies by country, amount, and payment method)
- The exchange rate being applied
- The total amount your recipient will receive
Take a moment to compare the displayed exchange rate against the mid-market rate to understand the full cost of the transfer.
Step 5: Choose Your Payment Method
Xoom accepts several payment sources in the US:
- Bank account (ACH transfer) — typically the lowest fee option
- Debit card — usually faster but may carry higher fees
- Credit card — accepted but often the most expensive option
- PayPal balance — if you have funds in your PayPal account
Step 6: Confirm and Track Your Transfer
Review all details one final time, then click "Send Money." Xoom will send a confirmation email with a transaction reference number. You can track the status of your transfer anytime by:
- Logging into your Xoom account and visiting "Transaction History"
- Using the Xoom mobile app
- Checking the confirmation email for a direct tracking link
How Long Does a Xoom Transfer Take?
Transfer times depend on the delivery method and destination:
| Delivery Method | Typical Time |
|---|---|
| Bank Deposit | Minutes to 3 business days |
| Cash Pickup | Minutes to a few hours |
| Home Delivery | 1–2 business days |
| Mobile Wallet | Minutes (in most cases) |
Tips for a Smooth Transfer
- Always verify recipient bank details before confirming.
- Send from a bank account to minimize fees.
- Keep your Xoom account verified and up to date to avoid transfer limits.
- Save recipients in your account for faster future transfers.